ANAND SHANKAR

4200 N Meridian Ave, Oklahoma City, OK-73112∙ anandshnkar@gmail.com ∙ (918) 982-2075

 

Profile Summary

·   6+ years of diverse and cumulative work experience in professional as well as research lab environment.

·   Experience in fault debugging, troubleshooting of KPIs focused on CDMA, HSPA, EPC and EVDO.

·   Strong problem solving and analytical skills for call flows related to GSM, GPRS, UMTS and LTE.

·   Experienced in system level testing and performance evaluation of wireless systems and networks.

·   Analysis and troubleshooting circuit, packet core network outages and optimize network performance. 

·   Experienced to configure network elements, planning, installation and deployment of hardwares.

·   Experience in securing network elements through implementation of various security policies.

·   Experience in small network design, planning, system upgrades and project deployments.

·   Experienced in trial deployment of supporting network elements and analysis of the trial results.

·   Experienced to preform testing and roaming support wireless with international network providers.

·   Experienced to act as a data analyst and business consultant for global wireless service providers.

·   Experienced to build business cases and present monthly/quarterly/yearly dashboards to clients.

·   Experienced to act as a presales consultant for deployment of wireless solutions to different clients.

·   Strong interpersonal and communication skills with an ability to lead a team in global environment.

·   Experienced in project planning, deployment and vendor management in multinational environment.

·   Documenting RCA and highlight case studies for different technical and business departments.

·   Experienced to work on the tools associated to Ericsson, NSN, ALU, Bharti, Idea, JDSU and Agilent.

 

Technical Skills

·   Technology: LTE, Vo-IP, Vo–LTE, IMS, UMTS, CDMA, GSM, Wi-Fi, Routing, Switching, Cloud

·   Interfaces: Iups, Iucs, Gb, Gx, Rx, Gy, Gi, Gn/Gp, Ga, Gr , RP, S5/S8, S11, S6a, S1u, SGi

·   Protocols: 3GPP, ANSI, SS7, GTP, EPC, ePDG, APN, SASN, DNS, MAP, SMSC, MMSC

·   Networking: TCP/IP, UDP, WAP, DHCP, SNMP, SIP, AAA, Diameter/Radius, MPLS, SIP

·   Routing Protocols: OSPF, IGRP, EIGRP, BGP, RIP, STP, MPLS, SNMP, OSI Model

·   Others: Shell, Python, LINUX, UNIX, Solaris, Visio, MS Office,

 

Work Experience

 

STS LLC, System Engineer – I, February 2016 – Present, Oklahoma City, Oklahoma

·   Cloud network system design, configuration, and maintenance for Synnefo and Ceph clouds.

·   Cloud Infrastructure problem analysis and troubleshooting of Openstack, Ganeti clusters.

·   Configuration and management of servers, routers, switches, bridges and other network nodes.

·   Security implementation and maintenance on network nodes by implementing secure policies.

·   System health monitoring and reporting through tools like Solarwind and Log analyzer.

·   Planning and coordination for system deployment, upgrades and maintenance activities.

·   IP network issue analysis and resolution through Packet Tracer and Wireshark tools.

 

University of Oklahoma, Graduate Research Assistant (Part Time), May 2015 – January 2016, Tulsa, OK

·   Worked as a network consultant and IT infrastructure manager for NRCYS department of OU.

·   Installation and configuration of the Switches, Routers, Servers and Wi-Fi Devices.

·   System health checks, Hardware and Software maintenance and performance optimization.

·   Analyze, troubleshoot, resolve and maintain record of network and system related issues.

·   Identified possible threats and vulnerabilities in software defined networks (SDN).

·   Designed & proposed an authentication protocol to secure communication between SDN controllers.

·   Designed communication network architecture for redundant and efficient SDN networks.

 

JDSU India, Product Application Engineer, June 2010 – August 2014, Gurgaon, India

 

I.                    Project and Client: National Mobility, Vodafone – Australia/ E Plus – Germany (Remote Support)

·   Provide Tier 2 fix Support for GGSN, SGSN, PGW, SGW, DNS, PCRF, PCEF, OCG and SASN.

·   Configuration and maintenance on GGSN, PGW, SGSN, SGW, DNS, OCG and FTP Server Application.

·   Coordinate mobility and charging testing for prepaid and postpaid subscribers.

·   Perform Network Captures and Traces as troubleshooting support for EPC network issues.

·   Responsible for RCA creation and action item closure for KPI performance reports.

·   Analyze traffic patterns and create business cases for higher management

·   Act as a liaison between technical and business teams of multiple vendor and client organizations.

·   System support for configuration, management and fault resolution of LINUX and UNIX servers.

 

II.                  Project and Client: International Roaming, Bharti Airtel – India (Client Location)

·   Analysis and Troubleshooting of issues related to MAP/CAMEL/GPRS/GTP/UMTS protocols.

·   Troubleshooting issues related to MSC-VLR-HLR, SGSN-GGSN-DNS, and GGSN-PCRF flows.

·   Service and Quality assurance of unilateral & bilateral international roaming with 700 global operators.

·   Network quality maintenance by examining traces of SS7 signaling (MAP) and packet protocols (GTP).

·   IR 21 Configuration and Maintenance on SGSN, GGSN, HLR, VLR and SMSC nodes.

·   LTE deployment drive test through data collection tools deployed by JDSU for Ericsson/Nokia networks.

·   Signaling optimization through link tapping from STPs to DXCs and terminating traffic to servers.

·   Roaming dashboard publication, technical and business presentation to top management of client.

 

III.               Project and Client: International Roaming, Idea Cellular – India (Remote Support)

·   SPOC for GSM/GPRS testing and configurations related to GSM/GPRS roaming for all Idea circles.

·   Monitoring IR network elements: charging gateways, WAP gateways, SGSN, GGSN, HLR, and MSC.

·   Closing trouble tickets and provides RCA to Performance Management team to maintain the KPI reports.

·   Operation & Maintenance of network elements like MSC, GMSC, HLR, SGSN, GGSN, DNS and PCRF.

·   Ensure quality of service for both Inbound and Outbound International roamers.

·   Investigate faults and remedy related to all problems in GSM and GPRS network elements.

 

Avaids Technovators, Engineering Trainee, August 2009 – June 2010, Gurgaon, India

·   R&D and production instruction of the products as per customer guidelines and requirements.

·   Coordinate with multiple teams from start to end for successful completion of projects.

·   Synchronize with various clients, outsources and contractors to secure products and services.

·   Worked as business trainee to analyze the competitive market, prepare proposals and presentations.

 

Internship

Center for the Creation of Economic Wealth – OU, Intern, January 2015 – May 2015, Tulsa, OK

·   Worked as a business analyst intern for design and recommendation business expansion.

·   Analyzed current business and expansion market for a non-profit organization based in Swaziland.

·   Developed and documented an expansion strategy for multinational expansion of the organization.

·   Created a $ 2 million expansion strategy and projected 5 year cost utilization post expansion.

·   Presented the final product to a wide audience of more than 100 people at OU Tulsa.

 

Education

University of Oklahoma,                                                                            Tulsa, OK

M.S in Telecommunication Engineering,                                                                December, 2015

 

University of Rajasthan,                                                                                        Rajasthan, INDIA

B.E Honors in Electronics and Communication Engineering,                                       July, 2009

 

Awards and Recognition

 

·   Received performance of excellence award at JDSU (2014).

·   Recipient of Merit scholar award at SIT (2009).

·   Session presenter at Rajasthan Engineering Colleges Society.

·   Secured first position in inter college poster presentation competition.

·   Secured first position in inter college elocution competition.